🔒 Privacy Policy
At HustlePaw, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order or contact us, we may collect your name, email address, phone number, billing address, shipping address, and payment-related information.
How We Use Your Information
We use your information to process orders, deliver products, provide customer support, improve our services, and communicate with you about your order.
Payment Security
Payments on our website are processed securely through iyzico. We do not store your credit card information on our servers.
Sharing Information
We do not sell your personal information. We may share necessary information with payment providers, shipping partners, and service providers only to complete your order and provide our services.
Cookies
Our website may use cookies to improve your shopping experience and analyze website performance.
Your Rights
You may contact us to request access, correction, or deletion of your personal information at hustlepaw.com@gmail.com
🚚 Shipping
We offer tracked shipping for our products. Shipping fees are calculated at checkout based on your order and delivery location.
Estimated delivery time is usually 7–15 business days depending on the destination country, product availability, and carrier conditions.
After your order is processed, tracking information will be shared with you when available.
Please make sure your shipping address is correct before placing your order. HustlePaw is not responsible for delays or failed deliveries caused by incorrect address information.
↩️ Returns & Refunds
If you are not satisfied with your order, you may contact us within 14 days after delivery.
Return Eligibility
To be eligible for a return, the item must be unused, undamaged, and in its original packaging. For hygiene reasons, used pet hygiene products, damaged products, or items without original packaging may not be eligible for return.
Return Shipping
Return shipping costs may be the responsibility of the customer, unless the item is defective or incorrect.
Refunds
Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method. Depending on your bank, it may take several business days to appear.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us with your order number and clear photos of the product within 48 hours of delivery, and we will make it right.
📄 Terms of Service
By accessing or purchasing from hustlepaw.com, you agree to the following terms.
Products and Pricing
We aim to describe products and display prices accurately. Prices and availability may change without notice. We may correct errors and limit or cancel orders.
Orders
When you place an order, you confirm your information is accurate and that you are authorized to use the chosen payment method. We may refuse or cancel any order.
Payments
Payments are processed securely through iyzico. We accept Visa, Mastercard, Troy and American Express supported cards.
Shipping
Shipping fees are calculated at checkout. Estimated delivery is usually 7–15 business days depending on destination, product availability, and carrier conditions.
Returns and Refunds
Returns and refunds are handled according to the Returns & Refunds section above.
Intellectual Property
All content on this website, including text, images, and logos, belongs to HustlePaw and may not be used without permission.
Changes to These Terms
We may update these terms from time to time. Continued use of the website means you accept the updated terms.
📦 Track Your Order
Once your order has shipped, we'll send you a tracking number by email so you can follow your delivery.
How To Track
1. Check your email for a shipping confirmation that includes your tracking number.
2. If you have an account, view your orders and tracking details in your account.
3. Enter your tracking number on the carrier's website to see the latest status.
Estimated delivery is usually 7–15 business days. If you haven't received your tracking number after a few business days, please contact us with your order number.
✉️ Contact
If you have any questions about your order, shipping, returns, or our products, you can contact us by email.
Email: hustlepaw.com@gmail.com
Business Hours:
Monday – Friday
09:00 – 18:00
We usually respond within 1–2 business days.
Store Name: HustlePaw
Website: hustlepaw.com